Senior Product Manager, Technical

About

ZeroMoblt is building Digital Public Infrastructure for student mobility a safety-first platform that moves students to and from school reliably, transparently, and safely. We serve a multi-stakeholder ecosystem: students, parents, drivers, schools, and fleet operators. Under the hood, that means real-time vehicle tracking, geofencing, passenger pooling with safety constraints, driver onboarding with financial verification, and regulatory compliance for the transportation of minors. This is not a CRUD app. Milliseconds and consistency matter. Failure modes have real-world consequences. We're building for scale from day one. You'll sit at the intersection of product strategy and system architecture as comfortable debating a Kafka topology's consistency guarantees as running a discovery session with a school administrator. You won't write the production code, but you'll understand it well enough to make the right trade-offs, ask the sharp questions, and never ship a happy-path-only feature into a system that carries minors.

Key Responsibilities

• Real-time platform product surface tracking, geofencing, alerts, and the trust signals parents and schools depend on.
• Multi-stakeholder experience reconcile the competing needs of students, parents, drivers, schools, and operators into one coherent product.
• Safety & compliance requirements define product requirements where safety is the architecture, not a feature. Own the 'what could go wrong / how do we detect it / how do we recover' framing.
• Driver onboarding & verification flows including financial verification (UPI, penny-drop) and the operational realities of onboarding at scale.
• Roadmap & prioritization sequence work against reversibility, risk, technical debt, and business impact. Say no with reasoning.
• Technical discovery partner with engineering on architecture decisions that have product consequences: consistency boundaries, latency budgets, failure behavior, and cost trajectory at 10x-100x scale.
• Metrics & instrumentation define what 'working' means and ensure it's observable in production, not hoped for.

Requirements

• 5+ years in product management, with at least 2+ years on technical / platform / infrastructure products (not purely consumer-surface PM).
• Fluency in distributed systems concepts you can reason about eventual consistency, idempotency, ordering guarantees, back-pressure, and failure modes, and make product decisions that respect them.
• Real-time or event-driven product experience you've shipped products where latency, ordering, or state consistency were first-class concerns (mobility, logistics, fintech, IoT, gaming, ad-tech, or similar).
• Data-driven and instrumentation-minded comfortable defining metrics, reading dashboards, and writing SQL-level queries to answer your own questions.
• Strong written communication crisp PRDs, clear trade-off framing, decisions documented so engineers can execute without re-asking.
• Comfort with ambiguity early-stage, high-ownership, minimal hand-holding.

Nice to Have

• Experience in safety-critical systems (transportation, healthcare, fintech, or systems affecting minors).
• Familiarity with AWS (Cognito, Lambda, DynamoDB, ECS, S3), Kafka / Kafka Streams, or event sourcing / CQRS patterns.
• Experience with maps / geospatial products, geofencing, or fleet/telematics.
• Exposure to the Indian market UPI payments, regulatory environment, and infrastructure constraints.
• Prior work at early-stage startups where you built process, not just followed it.